The wait for over 30 minutes was concerning (I habitually arrive BEFORE my appointments scheduled start time). Especially given the fact my new patient paperwork was given to me AFTER my visit with the doctor. Things happen, but communication with your patients should have been a thought. My time is very important to me, and I felt this was an oversight and ultimately wasted over 45 of my time. Also, its worth mentioning I think you should introduce yourselves when (RNs) enter a patient room without knocking first. I have no idea who you are and why you’re looking at me in a paper dress with ipads in your hands. Clinical care was superior. Dr Singbell was polite, listened to me, and gave me prompt and discrete care. I will be returning even given my opinions on the front office staff interactions, clinical care made up for other short comings.