The problem with this office is the front office. Very difficult to get through and when I did to leave a message, no one returned my call. However, the person taking the information seem to have difficulty as I had to repeat everything several times. I called back the next day and finally someone walked over to the doctor to find out the answer to the question. Unfortunately this seems to be true in a lot of doctor’s offices lately and I don’t know if it is a staffing problem.